Shipping policy

Shipping Policy

At Kamrani Ateliers, we are committed to delivering your order safely and on time.

Processing Time
All orders are processed within 2–5 business days. For hand-painted or made-to-order pieces, processing may take longer, and customers will be notified accordingly.

Shipping Time

• Domestic orders: 7–10 business days
• International orders: 10–14 business days

Delivery times may vary depending on location and external factors.

Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. Free shipping may be offered on selected promotions.

Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery.

Delays
While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances such as weather, customs, or courier issues.

Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for delays or losses due to incorrect addresses.

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery for assistance.